10 Commandments of Human Relations

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       I.            Speak kindly to people.  There is nothing as a kind word of acknowledgment.

    II.            Smile to people. It takes 65-72 muscles to frown. Only 15 to smile.

  III.            Call people by name. The sweetest music to anyone’s ears is the sound of his/her name.

  IV.            Be friendly and helpful. If you would have friends, be friendly.

     V.            Be cordial. Speak and act as if everything you do is a true pleasure.

  VI.            Be genuinely interested in people. You can like everybody if you like.

 VII.            Be generous with praise but cautious with criticism. Never criticize, scold or correct anyone in public.

 VIII.         Be considerate of the feelings of others. Considering their feelings will be highly appreciated.

  IX.            Be thoughtful of the opinion of others. There are 3 sides to a controversy: yours, the other fellow’s and the right one.


     X.            Be alert to give service. What matters most in life is what we do for others.

Profile of a leader and a bossy head

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Each person has its own behavior, this behavior is the product of the person’s distinct blend of necessities and insights. Each person sees a different world and has different insights about the things around us that reflect that distinct blend of needs or necessities that excites our behavior.

Our behavior in leading a team or an organization mostly affects the result of our actions, our perceptions affects the way how we lead people. Here are some profile of an effective leader and its comparison with a bossy head.

Leader	Boss
Encourages passion	Dominates his members
Leads his members	Pushes his members
Builds the outcome on teamwork and unity	Builds the outcome on dictatorship
Always thinks of the team	Always thinks of himself
Always say “WE can do it”	Always say “YOU can do it”
Directs the organization without coercion	Directs the organization with force
Gets the people’s favor	Depends on the power of the position
Fixes mistakes	Always looking for the one who will be blamed for the mistake
Brings out the confidence of the members	Keeps the members fearful.

If you are holding a position in an organization which of these characteristics do you have in leading your team to achieve your organization's goals?